Support
The fastest way to reach us is email. We read every message and reply within a few days, usually sooner for account or safety issues.
Common questions
I was tagged. What do I do?
Open the Tags tab. Your turn shows as a covered card. Swipe to reveal it, post a photo, and tag the next member. The turn passes to them.
How do I report a post, comment, message, or user?
- Post: tap ••• on the photo, then Report Post.
- Comment: open the post's comments, tap ••• on the comment, then Report Comment.
- Chat or direct message: long-press the message, then Report Message.
- User: open their profile, tap •••, then Report User.
Reports are reviewed within 24 hours. Content that breaks our Terms of Use is removed and repeat offenders lose their accounts.
How do I block someone?
Open their profile, tap •••, then Block User. You will no longer see each other anywhere in the app. Manage blocks under Profile → gear → Blocked Accounts.
How do I delete a post, comment, or message?
You can delete anything you created from its ••• menu or by long-pressing a message. Group owners and admins can remove anything in their group.
How do I delete my account?
Go to Profile → gear → Delete Account. This is permanent and removes your account and the content you created. If you can't sign in to do this, email us from the address on your account and we will delete it for you.
I can't sign in.
Tag-Me supports Sign in with Apple, Google, and email with a password. Make sure you are using the same method you signed up with. If you use email and forgot your password, choose Forgot password on the sign-in screen. Still stuck? Email us and include the address you signed up with.
I'm not getting notifications.
Check Settings → Notifications → Tag-Me on your iPhone and make sure notifications are allowed. Tag-Me only sends notifications about your turns, tags, comments, and messages.